Can you provide date details on the bak.mp4 file? I am not able to replicate the error and the log show the same load failure for the same file.
It is possible that the failure on this file is either hiding another error or the file is still corrupt.
A few things to test:
- 1) Rename the bak.mp4 file to something else, such as bak.old so that Arcade does not recognize it. Restart the PC and load Arcade. It should now load the bak.avi file. Let us know if it errors or loads/runs as expected. Regardless of success or failure, provide a new copy of your log.txt file and proceed to 2.
- 2.) Rename the bak.avi file to bak.old2, restart the PC and load Arcade. It should now load the bak.png file. Let us know if it errors or loads/runs as expected. Regardless of success or failure, provide a new copy of your log.txt file and proceed to 3.
- 3) Download the bak.mp4 file attached into the C:\GameEx Arcade Edition\THEMES\Default - Default\MEDIA folder. This is one that I used as part of my Draconus theme. Let us know if it errors or loads/runs as expected. Regardless of success or failure, provide a new copy of your log.txt file.
bak.mp4