Gundoid Posted August 16, 2014 Share Posted August 16, 2014 Hey Folks,Got a question regarding Gameex registration.Started using Gameex in July, purchased the registration, and have had great success configuring emulators and getting everything operational, absolutely love it!! My arcade cabinet has been running Windows 8 and I have a total of four (4) hard drives installed in the PC I'm using. Tonight I removed the hard drive the OS was located on, installed a Solid State Hard Drive, and then installed Windows 7. Afterwards I re-installed the additional hard drives, minus the original OS hard drive, and all was well. After getting the PC back up and running I assumed I could install Gameex on the new hard drive and repeat the registration process from the original e-mail I received when I purchased the registration in July. That didn't work as the response to the hyperlink selection in my registration e-mail pointed out my registration had been completed previously. I still have a copy of the Gameex directory from my previous install.Has anyone else ran into this?I did a but of searching in the forums but was unable to turn anything up in short order. Admittedly it has been a long night and I may have missed the blatantly obvious, forgive me if this is the case.I've not included my gameex.ini or log.txt files assuming that these would not be relevant with this issue.Thanks in advance for all responses and to the many posts in the forums that have provided great help along the way!!!Gundoid Link to comment Share on other sites More sharing options...
tthurman Posted August 16, 2014 Share Posted August 16, 2014 I don't know the exact details, but it stands to reason that the reg key has some mechanism to prevent you from simply reinstalling it. If it didn't, a good chance one key would get out in the wild and be abused. If you reinstalled it on the same OS, I'm guessing all would be golden, but switching from 8 to 7 could have been the difference maker. This is purely speculation BTW.Tom regularly checks the forums so I would give him a bit to see this post and respond. He will fix you up in short order!Remember, he is in the UK though, so keep the time difference in mind. Link to comment Share on other sites More sharing options...
Draco1962 Posted August 16, 2014 Share Posted August 16, 2014 Any issues with registration keys should be handled via contact with Tom Spiers directly via PM. Thanks! Link to comment Share on other sites More sharing options...
Gundoid Posted August 16, 2014 Author Share Posted August 16, 2014 Thanks for the responses!!Draco1962 I've sent a PM as suggested. My apologies if this was the wrong area to address the issue.Thanks again for the help!!Gundoid Link to comment Share on other sites More sharing options...
Draco1962 Posted August 16, 2014 Share Posted August 16, 2014 No need for an apology - You asked and I gave direction. It's all good! Link to comment Share on other sites More sharing options...
Tom Speirs Posted August 16, 2014 Share Posted August 16, 2014 Just to remind that folks should "email" me and NOT "pm" with registration issues. Cheers. Tom. Link to comment Share on other sites More sharing options...
Draco1962 Posted August 16, 2014 Share Posted August 16, 2014 @Tom - which email address is preferred? Thanks! Link to comment Share on other sites More sharing options...
Tom Speirs Posted August 16, 2014 Share Posted August 16, 2014 Any will work (apart from the Hotmail one you sometime use). Link to comment Share on other sites More sharing options...
Draco1962 Posted August 16, 2014 Share Posted August 16, 2014 I want to put it in a post and sticky it as a point of reference. are you OK with using tom@spesoft.com for registration issues then? Link to comment Share on other sites More sharing options...
Tom Speirs Posted August 16, 2014 Share Posted August 16, 2014 Yeah that's fine but its not necessary. Its mentioned in plenty of other places. I was mainly pointing it out to you. Link to comment Share on other sites More sharing options...
Draco1962 Posted August 16, 2014 Share Posted August 16, 2014 I "stickied" a post here. Link to comment Share on other sites More sharing options...
Tom Speirs Posted August 16, 2014 Share Posted August 16, 2014 I hid it. It is handled elsewhere including the client area. Link to comment Share on other sites More sharing options...
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